Responsible Gaming at Anubis Casino

The terms set the minimum age at 18, or the legal age in the player’s jurisdiction if that is higher. On the sign-up form a tick box confirms that the player is 18 years old and accepts the terms. Age is checked again during verification: the casino may ask for proof of identity, an identity document with a selfie goes into the Verification tab, and a withdrawal stays pending until the check is complete, which may include a phone call and a video call.

The official Responsible Gaming page also encourages parents to use filtering software to keep minors away from gambling sites and names cyberpatrol.com, gamblock.com, 27labs.com and netnanny.com.

The official Responsible Gaming page (27 January 2026) treats gaming as entertainment, not as income or a way to recover debts, and suggests tracking time and money. It lists three personal limits, each set per day, per week or per month: a Deposit limit, a Loss limit and a Wager limit. They can be changed at any time.

The account menu has a Responsible Gambling section next to Profile, Wallet and Game History. These are the controls the tab shows, under the names the account uses:

• Loss limits, set per day, per week or per month.
• Wager limits, for the total you stake.
• Cooling off, for a break from play.
• Session limit for the casino, counted in minutes.
• An Advanced mode switch.

Set a limit on a calm day, before the first deposit, rather than straight after a losing session when the urge to win it back is strongest.

Decreasing a limit takes effect immediately. Increasing one needs confirmation by email and applies only after the previous limit of the same type has expired.

The loss limit is counted on the deposit, not on winnings. The official example: a player deposits EUR 50 and sets a loss limit of EUR 10. If that player then wins up to EUR 1,000, the limit does not stop them from losing more than EUR 10 of those winnings, because it looks at the deposit and not at the winnings.

The official page lists two ways to step away from play completely.

• Cooling-Off lasts 1 week, 1 month, 3 months or 6 months. It applies at once. No deposits can be made and the player is excluded from promotions, but the remaining funds can be withdrawn. The account reactivates automatically when the period ends.
• Self-Exclusion lasts 6 months, 9 months or 1 year. The account is disabled at once, with no promotions and no deposits or withdrawals.

Self-exclusion can also be requested in writing to support@anubiscasino.com. Access is then blocked and no promotional material is sent. For an indefinite exclusion the balance is paid out within the casino’s limits, and for a fixed period it is paid out when the period expires.

The account shows where the money and the time went. The Game History tab lists the games played on the account, and the Transactions history in the Wallet menu shows every deposit and withdrawal. The Security tab keeps a session history, so a login from an unknown device stands out. Promotional messages are a separate choice: the "I want to receive promos" box on the sign-up form can be left empty.

Outside the casino, help is free. The official Responsible Gaming page names Gamblers Anonymous, GamCare, Gambling Therapy, Gambling Help Online and the National Gambling Helpline on 1800 858 858 (free, 24/7). Two Australian services offer help by phone, online and in meetings:

• Gambling Help Online: the helpline 1800 858 858 answers 24/7, and gamblinghelponline.org.au has a chat and an email service. Help is free and confidential, and the service is funded by all state governments and the Commonwealth.
• Gamblers Anonymous Australia: about 130 meetings a week, Zoom meetings included, listed at gaaustralia.org.au.

Beside the 18+ badge, every page footer shows logos of GamAnon, Gambling Therapy and GamCare.

A bank block adds a limit that sits outside the casino account. Westpac, ANZ and NAB let customers block gambling transactions on their cards in the banking app or online banking. CommBank has the same block in NetBank and the CommBank App, and removing it comes with a 48-hour cool-off. With the block on, the bank can decline a card deposit to a casino.

BetStop, the National Self-Exclusion Register, is free and runs from 3 months to a lifetime. It covers the online and phone wagering providers licensed in Australia, about 150 of them. Anubis Casino holds its licence from the Tobique Gaming Commission and is not one of them. Anyone who has joined BetStop has decided to stop gambling, and the same decision is best kept on sites outside the register: Cooling-Off and Self-Exclusion in the account and a gambling block set with the bank are the controls that apply here.

Limits can be set through the link on the official Responsible Gaming page, in the Live Chat window or by email to support@anubiscasino.com. Questions about a limit, Cooling-Off or Self-Exclusion go to the same two channels, 24 hours a day.