Anubis Casino Payments in Australia: Deposits and Withdrawals in AUD

The Deposit window of an AUD account offers seven routes in total: a Visa or Mastercard card, five cryptocurrencies and Neosurf. The table groups them by what each one asks of the player.

The window opens on the card route, labelled Instant with a range of A$20 to A$6,000, and a default amount of A$30 is already filled in. A card payment uses four fields: card number, name on the card, expiry date and CVV. On a first deposit the window also asks for a few profile details, such as date of birth and address, before the payment goes through.

The Payments page of the official site shows a wider list than the seven routes in the Deposit window, with minimums written in euros and dollars instead of A$:

• E-wallets: Paysafecard, Skrill, Neteller, MiFinity and MuchBetter, from 20 EUR.
• Bank transfer: from 20 EUR or 30 USD.
• Further coins: BCH from 0.001, XRP from 0.001, TRX from 10 and SOL from 0.05.

The cashier of your own account has the last word on which routes are open, so the Deposit window after login is the list to trust. It shows the exact limit of a method when you select it. Under the terms, Paysafe payments are processed by Tronabriz Limited.

Crypto routes follow their own clauses. Amounts are converted at the real-time rate of the Coinbase Converter at the moment of the transaction, and the minimum crypto withdrawal is the coin equivalent of 20 EUR at the time of the request. The casino is not a financial institution and does not offer an exchange between crypto and fiat money.

Because crypto works without a central institution, the casino cannot set an upper deposit limit on it. A player who wants a self-imposed cap is advised to pick a non-crypto method. The terms give 20 EUR as the minimum withdrawal, while the Withdrawal tab of an AUD account shows A$15 for Bitcoin, so the figure on the screen in front of you is the one to follow. The same tab warns that a payout to a wrong address is non-recoverable.

Wallet holds four tabs, Balance, Deposit, Withdrawal and Transactions history, so a deposit, a payout and the record of both sit in one menu, and the last tab is where earlier payments are looked up.

Clause 10 of the terms sets the rules for what comes into the account. A deposit must come from a payment account, whether a bank account, a card or an e-wallet, that is registered in your own name. Paying from someone else’s account is strictly forbidden: if the security checks find a third-party deposit, the winnings it generated are confiscated and the original deposit is returned to its rightful owner.

• A deposit shows in the balance only after the payment institution has processed and confirmed it.
• If a deposit is denied, rejected or charged back, for example for insufficient funds or a transaction limit, the winnings from that deposit are voided at once, and the casino does not compensate losses from declined attempts.
• A chargeback or dispute on a legitimate deposit is listed in the terms as suspected fraud.
• The minimum is 20 EUR or the equivalent. The maximum depends on the method, and the exact limit appears when you select it.

The Withdrawal tab of the account offers six routes: Bitcoin, Litecoin, Ethereum, Dogecoin, USDT and Bank Transfer. Neosurf is not among them. The Bitcoin payout is labelled CRYPTOPROCESSING and asks for a wallet address.

The terms say Anubis Casino aims to process withdrawal requests within 72 hours of approval, so the clock starts at approval, not at the moment you press the button. The tab also warns that a cashout sent to a wrong address cannot be recovered, so read the address through character by character before you confirm. The Bitcoin form also has an Address field and a button that carries the amount, such as WITHDRAW 30 A$. The Payments page of the official site shows no fee for withdrawals either.

The terms cap withdrawals over three periods:

The weekly cap is the tighter one: two full days at A$4,000 already reach A$8,000, so a balance of A$12,000 takes more than a week to pay out in full. A progressive jackpot win is the exception, because it is paid in full and does not count towards any of the three periods. Over four weeks the weekly caps would add up to A$32,000, so the monthly cap of A$24,000 is the one that applies to a long run of cash-outs.

A withdrawal stays pending until the account is verified under the KYC rules, and the terms give the player 2 weeks to answer a verification request. The check may include a phone call or a video call. The Verification tab asks for an identity document, proof of address and a payment document: a screenshot or photo from your online bank, a bank statement, or a Skrill page that shows the deposit. Files can be jpg, png or pdf, up to 10MB.

A new account made through Anubis Casino account registration can upload these files in the Verification tab from the first day, and doing so before the first cash-out request keeps the withdrawal from waiting in the queue. Under the terms, every deposit is wagered 3 times before it can be withdrawn, so play-through comes before the payout, whatever the payment method.

The AML & KYC Policy lists the checks made on each payout, and they explain most delays and refusals:

• Account owner: the owner of the casino account must be the same person as the owner of the card or bank account that receives the money, and the profile details must be complete and genuine.
• Same source: withdrawals go back to the source the funds came from where possible. The terms add that the casino may choose a different method from the one you named, an e-wallet instead of a card for instance.
• Stakes placed: a payout cannot be processed if the deposited amount has not been used for stakes, which is why a deposit is played before it is cashed out.
• Activity: money in the gaming wallet is for gaming. If the linked bank account keeps changing, the account is suspended until the changes are explained.
• Card payouts: Visa payouts use an Original Credit Transfer and Mastercard payouts a Payment Transfer. The card must be personal, not a corporate card, and issued in a supported country, and the issuing bank can still decline the transfer.

These are the operator’s own rules for protecting the account, and they apply to every method.

The Payments page of the official site shows Fee None for every method. Three details from the terms can still change what lands in your account or leaves it:

• EUR is the internal currency of the casino, and the minimum deposit and the minimum withdrawal are both written as 20 EUR.
• Bank transfers can carry intermediary bank fees of up to 16 EUR.
• An account with no login for 12 months is charged 20 EUR per month as a dormant account.

Set against the 20 EUR minimum, a fee of up to 16 EUR makes bank transfer a route for larger withdrawals rather than small ones.

The refund rules sit in clause 14 of the terms. A request to refund a legitimate transaction has to be made within 24 hours of that transaction. If you say that someone else used your account, the period is 30 calendar days from the day you first noticed it. Before the refundable amount is worked out, all bonuses and winnings are deducted from the balance.

• Card deposits: a withdrawal up to the total net deposit may go back to the same card as a refund, and anything above it is paid by another method.
• High-risk card payments: if the payment processors or the casino judge a card deposit or withdrawal to be high-risk, the transactions are refunded to the originating card and reported to the relevant parties.
• Fees: the player pays any fees charged during the refund.
• Documents: a photo of your valid ID, a photo or screenshot of the payment method (card front and back, or an e-wallet screenshot) and proof of your current address. A phone call to the number on file may be part of the check.
• Timing: refund payouts are typically processed within 5 to 7 banking days of approval.

Ask about a refund by writing to support@anubiscasino.com. Refunds stay on hold until the account is fully verified, and if support cannot reach you by email or phone within 2 weeks of the request, the account is locked for failing the KYC check.

For anything else, write to support through Live Chat, the email address support@anubiscasino.com or the contact form on the support page. Write from the address linked to your account, and name the method, the amount and the time of the payment.

The Deposit window has a Use bonuses section where an offer such as Anubis Gate I is picked, with a promocode field beside it that can stay empty. Choose the offer before pressing the Deposit button, because the offer goes with that deposit. The Anubis Casino welcome package starts with the first deposit, and the Wheel of Anubis and the tournaments ask for a deposit as well.

Players using Anubis Casino on iPhone and Android pay through the same Deposit and Withdrawal windows as on a computer, in Safari or Chrome. A deposit made on a laptop and a cash-out made from the phone belong to the same account.

Every payment on this page is for adults aged 18 and over. Money set aside for play is the only money to deposit, and the Responsible Gambling section of the account turns that budget into rules: loss limits per day, week or month, wager limits, cooling off and a casino session limit. These can be set before the next deposit, not after it. Gambling Help Online gives free, confidential help on 1800 858 858 at any hour, with chat and email at gamblinghelponline.org.au, and Gamblers Anonymous Australia lists its meetings at gaaustralia.org.au.